Why can I get 1080i at a TV location but not 1080p?

Firstly, ensure that the source is outputting 1080p and that the TV is Full HD 1080p screen.  If this is the case then the receiver Cat5ei or Coax may need setting up for long cable mode using the DIP switches.   This useful feature uses an alternative Equalisation method to re-sync the signal over longer distances.

We advise you to consult the instruction manual that came with your WyreStorm product, or download it from this website.  The manual includes details on DIP switch settings and a handy troubleshooting checklist to refer to if you are encountering installation difficulties.  If neither of those get you moving, please contact our tech support, who will be only too pleased to help.